TrustsCapital

Scam brokers promise everything imaginable in an attempt to attract as much client funds as possible. TrustsCapital, for example, talks about trading with industry leaders, the most favorable trading conditions, and full transparency of operations. According to information on its official website, there seems to be no better place for trading. However, what if you check? We tried. The results are detailed in the review below.

Overview of TrustsCapital

Each trader wishes to work with an honest and promising broker. However, to choose such a broker, it’s necessary to carefully study all available information, starting with the official website. Information from its pages formed the first part of the TrustsCapital review.

Broker History

There was no information about the company’s history on its official website. Obviously, the broker decided that visitors do not need to know the date of the company’s foundation, its achievements, and plans. In fact, it refused the opportunity to strengthen its reputation in the simplest way.

Such decisions are usually typical of fraudulent projects. Pseudo-brokers created within them often have nothing to tell about themselves. At the same time, invented legends are easily exposed by experienced traders. And since scam platforms are not designed for long-term existence, they have no plans for the future. Of course, the lack of historical information does not necessarily mean that the company is engaged in illegal activities. However, the likelihood of this happening is quite high. Therefore, the date of TrustsCapital’s creation requires verification, which we will conduct later.

Trustscapital.com Website

From our point of view, the developers of the broker’s official website completely failed in their work. This applies to both design and content. Pages executed in black and white should have looked strict and solid. However, instead, it turned out to be somewhat clumsy. The impression is further spoiled by the poisonous green control and design elements, which are poorly visible on a white background and cut the eyes on a black one.

The situation with the content is no better. It creates the impression that content placement was entrusted to “specialists” who had no idea about brokerage services and traders’ requests. How else to assess:

• “Our Store” page, where TrustsCapital baselessly calls itself the “leading digital provider of online brokerage services”. Here, without a single fact, it tries to prove why traders should choose this platform.
• “Market Overview” page, filled to the brim with TradingView widgets, which most users don’t know what to do with. They are unlikely to help experienced traders either, as the necessary information is easier and faster to find from the primary source. Here, the necessity and, most importantly, the effectiveness of piled-up widgets, especially foreign ones, are very questionable.
• “Our Platform” page, where the broker simply extols its terminal. It concludes its narrative (completely unexpectedly) with a story about the advantages of MT4 Margin WebTrader. It was very difficult for us to understand what relation MetaQuotes’ product has to the TrustsCapital platform.

At the same time, the broker protected all texts from copying, obviously hinting that they were quickly disassembled into quotes, or even duplicated entirely. We would like to reassure it; it’s unlikely that anyone will be interested in such poor content. Only even bigger scammers who use the same template for their scam broker can do this. The rest of the texts of this miserable creation are simply uninteresting.

Registration Process and Personal Account

Registering a new client with TrustsCapital is also far from being in order. It’s as simplified as possible and requires filling out only a few fields.

A user needs to provide only:

• First and last name.
• Email address and phone number (country code to be selected from the list).
• Country of residence.
• Password.

The broker even decided not to bother with various confirmations, such as adulthood or non-US citizenship. It also does not require consent to any documents, such as Terms & Conditions or Privacy Policy.

In other words, TrustsCapital either out of ignorance or intentionally violates existing laws and regulatory requirements. This is manifested in:

• Incomplete collection of client’s personal information.
• Refusal to verify contact information during registration.
• Ignoring requirements to provide documents for review and signature, regulating the relationship between the broker and the trader.

This confirms the illegal operation of the company outside the legal field and the area of responsibility of regulators, even offshore.

Upon registration of a new user, they receive an active TrustsCapital account and access to the personal account without any checks. It implements a standard set of functions for managing an account and ensuring trading. However, expecting anything else from a template used by dozens of scam brokers would be naive.

The set of functions available to TrustsCapital clients includes:

• Profile editing (by the way, here you will have to enter the personal data that the broker did not request during registration) and security settings.
• Sending copies of documents for verification in accordance with the KYC policy.
• Depositing funds and submitting withdrawal requests.
• Viewing transaction history, both trading and financial.
• Control over participation in the affiliate program.

The project has not come up with anything original here. Moreover, it has not even provided for using more advanced security settings, such as 2FA. And this is the “leading provider of brokerage services.” At the very least, it’s laughable.

Trading Platform

We’ve already mentioned TrustsCapital’s lengthy narrative about the advantages of its trading terminal. We’ve, of course, reviewed its operation. We want to say that it’s quite difficult to discern the benefits of this software. However, its drawbacks are quite apparent.

Among them, it’s worth noting:

• An inability to open multiple price charts simultaneously. This reduces the trader’s efficiency and can lead to significant losses, especially when quick navigation to the desired ticker is required, such as when trading on news.
• Suboptimal organization of market overview (list of trading instruments). TrustsCapital clients cannot customize lists, so the time to choose the desired ticker significantly increases. The quick search system and adding assets to favorites do not solve the problem.
• Limited number of timeframes (only 5). Moreover, sought-after periods like 1 hour (H1) and 4 hours (H4) are absent.
• All trade parameters in the terminal are given in the account currency, for example, investing 25 dollars, setting Stop Loss and Take Profit at a distance of 25 dollars, etc. In most terminals, the trade volume is set in fractions of a standard contract, and other values ​​are in points. Perhaps newcomers may appreciate this innovation, but for experienced traders, it will be inconvenient.

As a result, the TrustsCapital terminal is not as good as the project owners claim. Moreover, many users in their reviews mention another, perhaps the most serious drawback. It is that server administrators have unrestricted access to the quote stream and can adjust it at their discretion. What kind of fair trading can we talk about then?

Contacts

The contacts for users to communicate with TrustsCapital are placed on “Support” page. There’s little information here. Visitors will only see:

• Email address support@trustscapital.com.
• Phone number +442033767689.
• Support hours from 09:00 to 17:00 without specifying the time zone.

The company does not provide other contact options, such as using public profiles on social networks. It seems that groups and channels simply were not created. This is also not news — scammers are not interested in attracting clients through Social Media, so they do not waste time and resources on them.

In the footer, you can find the addresses of TrustsCapital Ltd:

• Head office Trinity Chambers, P.O. Box 4301 Road Town, Tortola, VG1110, British Virgin Islands.
• Office One London Wall, London, EC2Y 5EB, United Kingdom.

However, upon closer inspection, they turn out not to be real addresses. In the first one, we only have a P.O. Box, and in the second one, the building number is not even specified, let alone the office/room number.

Analysis of Services Offered by TrustsCapital

We’ve familiarized ourselves with the official website of the company, and at this stage, we have concluded that we are dealing with a scam project. However, it’s too early to draw conclusions; we should see what TrustsCapital offers its clients.

Funding and Withdrawal

The creators decided that providing visitors to the website with information about financial transactions was unnecessary. There’s no mention of them on any page. It seems that the expectation is for traders to see everything for themselves in their personal accounts.

Indeed, existing TrustsCapital clients can select a “Deposit” item and attempt to fund their account. It’s here that they will immediately see an empty list of available payment systems.

Of course, a solution will surely be found; it is only necessary to contact customer support. Their specialists will recommend the best way to deposit the chosen amount.

This is a fairly common trick for scammers. They do not display their details publicly, thereby not attracting the attention of financial and tax authorities. Instead, they receive clients’ money into crypto wallets or drop cards and accounts.

Withdrawals are more transparent. Clients have the option to request withdrawals in cryptocurrencies or to a card. Other options are not provided.

TrustsCapital Trading Conditions

All information about trading conditions that the broker deemed possible to convey to traders is found on the page with account types. The table contains information about five lower-level accounts and two higher-level ones.

• Basic. Minimum deposit is $5,000, leverage is 0 (presumably meaning trading without margin), minimum trade volume is 0.01 lot, access to 300+ trading instruments.
• Bronze. Minimum deposit $25,000, leverage 1:10, trade volume 0.01 lot, 800+ trading instruments.
• Silver. Minimum deposit $50,000, leverage 1:50, trade volume 0.01 lot, 1000+ trading instruments.
• Gold. Minimum deposit $75,000, leverage 1:100, trade volume 0.01 lot, 1300+ trading instruments.
• Platinum. Minimum deposit $100,000, leverage 1:200, trade volume 0.01 lot, 1500+ trading instruments.

The next-level accounts differ from Platinum mainly in the size of the minimum deposit. For the VIP plan, it’s $250,000, and for the Savings Account, it’s $500,000, leverage 1:200, trade volume 0.01 lot, 1000+ trading instruments.

On what basis TrustsCapital decided to name the last type of account remains a mystery. Its characteristics differ little from a regular trading account. The only notable feature is the absence of swaps. However, no interest is accrued on the balance, which contradicts the name entirely.

Overall, less than half of the characteristics that interest traders are listed in the table. The rest will have to be figured out during the course of trading operations.

However, it seems to us that several tariff plans are more of a nod to the site template used by TrustsCapital. Apparently, there is only one type of account in the trading platform — the real one. This is confirmed by leverage, which varies depending on the asset group. Choosing a tariff plan upon registration is impossible.

Is TrustsCapital Trustworthy and Reliable?

We have only a few final checks left to make. We believe they will confirm our conclusions that TrustsCapital is a scam broker. Shall we see?

Assessing Legitimacy

The broker provides two addresses, albeit highly dubious ones. It was not possible to verify registration at the head office address because the registry of the British Virgin Islands is commercial, and the processing time for requests is at least a month. However, databases of the local financial regulator BVIFSC are publicly available. However, TrustsCapital Ltd., the company purportedly managing the broker, is not listed in them.

There’s no information about this company in the Companies House of the United Kingdom either (just in case, we checked using the second address). We can make a definite conclusion: even if the company has offshore registration (which could not be verified), it definitely does not have any licenses. Consequently, it provides brokerage services illegally and merely simulates trading.

Established Track Record

TrustsCapital does not provide information about the date of the company’s establishment. Therefore, we have to use third-party sources to clarify this issue. One such source could be the whois service, where it’s easy to find the registration date of the broker’s domain.

We see that TrustsCapital is using a domain registered in September 2023. However, the last update was in October 2024. Thus, the broker has been operational for only 4-5 months. It becomes clear why project owners do not publish historical data or engage in social media.

Implications for Traders

TrustsCapital is a broker that exhibits all the signs of a project created by scammers. Its registration could not be verified, licenses were definitely absent, and deposit operations cannot be conducted without the intervention of customer support. Moreover, its existence does not exceed 4-5 months. Trusting such a company is not advisable; the risk of losing funds is very high. We do not recommend sending money to this scam platform.

Strengths and Weaknesses