ArbiTrustCapital

Do you miss scam brokers who promise to provide services “professionally, transparently, safely”? We are ready to tell you about another such project – ArbiTrustCapital. Everything you love is here – promises of the best trading conditions, exceptional technology and speed of execution of client orders, as well as almost instant withdrawal of funds. However, we are sure: The only thing that has been brought to perfection here is the ability to appropriate the trader’s money. Our goal is to reduce the number of victims at the hands of fraudsters. That’s why we tell you in our review why this site cannot be trusted.

Overview of ArbiTrustCapital

First impressions are often the most accurate. For a trader, they become the result of familiarization with the official website, client workspace, and broker’s trading platform. What can you say about this broker based on the results of this first meeting?

Broker History

ArbiTrustCapital, unlike most similar projects, provides the history of the company, albeit meager. From their post on the About Us page, we learned that the broker uses their 25 years of experience to help clients achieve their financial goals. Also, they say that the platform was founded in 2020, and before that the team worked together for 10 years in the financial sector. However, the fact that the numbers don’t add up doesn’t upset anyone; the creators seem to be confident that a broker doesn’t necessarily need to be able to count correctly.

Arbitrustcapital.net Website

However, the official website is much more conventional. Its developers have unquestionably borrowed from the experiences of dozens of other scam brokers. As a result, the differences between this creation and the websites of regulated companies are immediately evident:

• The main content is comprised of numerous info boxes containing short advertising statements about the platform’s advantages, although they remain unverified.
• Attempting to find detailed descriptions of trading conditions or contract specifications for assets of various groups is a futile effort. ArbiTrustCapital securely guards its secrets from potential clients.
• Descriptions of payment methods and terms of financial transactions are so transparent that we couldn’t even spot them.

The purported client reviews on the About Us page of ArbiTrustCapital are quite intriguing. At first glance, nothing seems unusual, but the geography involved can truly amuse. We observe Melbourne (Australia), London (United Kingdom), and Toronto (Canada). It creates the impression that the geographical knowledge of most scammers is limited to these locations.
Of course, the icing on the cake is the way the company’s name is written. In conjunction with the logo, the broker writes it as three separate words, yet in the texts on the pages, it appears as “ArbiTrustCapital” (without spaces). It looks as if designers and content managers were working for different clients.

Registration Process and Personal Account

ArbiTrustCapital has also borrowed the registration process method from some of its “colleagues.” To create an account, you need to fill out a basic form, in which you should enter:

• First and last name.
• Country of residence.
• Phone number and email.
• Password.

Additionally, you have to:

• Read and agree to the terms of the User Agreement and Risk Disclosure Notice.
• Confirm that the user is not a resident of the USA (other countries on the list, with which the broker does not work, for some reason, are completely ignored).
• Consent to receive promotional materials.

However, filling out and submitting the form doesn’t mean you become a registered client. Visitors will be told: “We have received your request, see you soon!”

Unfortunately, “soon” was never reached. It seems like it never comes at ArbiTrustCapital. Nevertheless, this is a familiar pattern. Scammers rely on those interested in collaborating with this broker to reach out to their support. They can then open accounts for these clients and attempt to persuade them to transfer more money. For others, according to the platform’s representatives, user accounts are not necessary.

However, even without an active account, it is possible to get some idea of the user portal and trading platform. ArbiTrustCapital provides a limited functionality demo version for review.

The functions of the user portal are accessible via icons on the left sidebar. Here you can find account funding and withdrawal options, view current and closed trades, and more. The details of how these functions are implemented remained unknown to us, as they do not work without an active account.

Trading Platform

Without an open account, which ArbiTrustCapital never provided, it was impossible to assess all the capabilities of the trading platform. However, some of its drawbacks became noticeable even in this introductory mode. For example:

• Opening a second or subsequent chart in the chart panel is not supported. Clients who work with portfolio-based long-term or multiple short-term trades (such as scalping) are unlikely to be pleased with this limitation.
• Users can customize the price chart to their needs (select timeframes, place indicators, and graphical objects). However, all of these settings exist only until the first page reloads/refreshes. After that, you cannot restore the settings, and the process has to be started anew.
• Regardless of the internet connection used, its speed, and quality, the connection to the server is interrupted approximately every 10 minutes on average. Considering that this also involves page reloading, you can imagine how uncomfortable it is to work with the platform.

Moreover, we’re not just talking about the trader’s comfort, but the inevitable losses of profit or capital in this case. However, these are losses only for the client; for ArbiTrustCapital, which acts as a counterparty in transactions. It means profit. Perhaps the development task included the presence of all these “pitfalls”?

Contacts

The contact page turned out to be a real masterpiece as well. Everything is fine with the emails support@arbitrustcapital.com, legal@arbitrustcapital.com, and the contact form.

However, there’s something wrong with the phones. We understand that the numbers were intended for the UK and Canada, but it seems that ArbiTrustCapital didn’t have enough funds for renting them, just like for getting office space for a mailing address. In the place of the ArbiTrustCapital developers, we would have removed these strange combinations of digits +0011222333 from the page to avoid unnecessary sarcastic comments.

Moreover, there are already plenty of reasons for such comments. For instance, the broker offers to use an online chat for quick communication with support. However, they forgot to place it on the website (or maybe ArbiTrustCapital didn’t have enough funds to purchase a chat server either).

Analysis of Services Offered by ArbiTrustCapital

After the initial introduction, traders often delve deeper into examining the broker’s trading conditions and services. ArbiTrustCapital has done an excellent job of spoiling the initial impression of itself. Can it be fixed?

Funding and Withdrawal

One of the primary concerns for traders is the convenience and safety of monetary transactions with the broker. The official website only briefly mentions payment methods in the FAQ section. The broker promises to accept transfers only from bank accounts or cards and in some electronic payment systems. It’s possible that this is the case. Unfortunately, we couldn’t verify this information without an active ArbiTrustCapital account. However, as experienced traders, we have doubts about the accuracy of this data. Brokers who care about the transparency of trading operations:

1. Publish their details directly on the official website.
2. Provide information about commission fees and transfer processing times, both to and from the platform and to external user accounts.

We didn’t see this information anywhere, which leads us to believe that ArbiTrustCapital may not want to disclose it to financial authorities (e.g., tax authorities). This approach is typical of scammers, not legally operating companies.

ArbiTrustCapital Trading Conditions

The trading conditions are of paramount interest to potential clients of any broker. Regulated companies make these conditions easily accessible to facilitate traders’ choice of both the platform and the pricing plan. We expected ArbiTrustCapital to do the same by providing detailed trading conditions and descriptions for various account types. However, the broker chose a different path and only presented a few indicators:

• Minimum deposit size.
• Maximum leverage.
• Minimum spread levels.

ArbiTrustCapital offers traders four pricing plans:

• Explorer, with a deposit starting from $250 and a 1:100 leverage.
• Empower, where the account balance needs to be at least $25,000. Leverage up to 1:200, spreads from 1.5 pips.
• Wealth Architect. Minimum deposit of $100,000, leverage up to 1:300, and spreads from 0.5 pips.
• Exclusive Membership, available by invitation only from the broker. Clients get the opportunity to trade with leverage up to 1:400 and super-tight spreads from 0 pips.

Of course, each account type in the list has other options, such as the support of a personal manager, assistance in financial planning, and risk management. However, these offers may be more appealing to newcomers without experience and knowledge of financial markets. For experienced traders, this information is clearly insufficient to make an informed choice of an account. However, it seems that ArbiTrustCapital is not targeting experienced clients.

Unique Features

ArbiTrustCapital offers an interesting proposition for clients with significant funds. For traders with a deposit exceeding $250,000, the broker offers exclusive account types.

They don’t provide any information about these accounts’ conditions and advantages to regular users. Only a personal manager can answer all questions. We’re curious whether they will also inform account owners that such significant amounts may never be returned to them.

Is ArbiTrustCapital Trustworthy and Reliable?

The most compelling factors in a trader’s decision to collaborate with a broker are the official company details. Let’s assess ArbiTrustCapital from this perspective.

Assessing Legitimacy

Judging by the page with contact details, ArbiTrustCapital probably tried to create the impression of having offices in Canada and the UK. However, they couldn’t obtain or rent any phone numbers or addresses. As for the broker’s place of registration, they keep it a secret as if it were the greatest mystery on Earth.

We might have never known where to find ArbiTrustCapital’s registration data, but the creators themselves allowed a “data leak.” Carefully concealed information unexpectedly surfaced in the Terms & Conditions. In section 19 under Governing Law, it turns out the broker acknowledges Saint Vincent and the Grenadines as its primary jurisdiction (this is not an error, but a quote from the document).

The verification process didn’t take much time. It was enough to consult the registry of the local regulator, SVGFSA.

There were no records of ArbiTrustCapital in its registry. This means the company hasn’t undergone registration and doesn’t have the necessary permissions to operate from this or any other country’s regulator.

It turns out that ArbiTrustCapital is operating completely illegally, lacking official registration and licenses, and is solely present on the internet. We are facing the portrait of a perfect scam.

Established Track Record

The only missing piece to complete the image of this scam is refuting its claims of long-standing operation. We can obtain reliable information using the WHOIS service.

As we can see, the domain was registered only in September 2023. Is the broker trying to tell us that it operated for 3 years (since 2020) without a website? Where is its extensive experience then?

However, all of us understand that these data have simply shattered the legend created by ArbiTrustCapital. In reality, it appeared just a month and a half ago. And all its stories are an attempt to gain traders’ trust to steal their money. Moreover, in February 2024 they created the domain arbitrustcapital.net and are now available there.

Implications for Traders

The broker, as we’ve mentioned, turned out to be a perfect scam broker. It exists solely online, lacks registration and licenses, and attempts to deceive traders by providing false information. Want to try trading here? We don’t recommend it; you’ll only be giving your money to fraudsters.

Strengths and Weaknesses